Free shipping on orders above ₹4,000 · Introducing Adaa — our first collection

FAQs

Everything you might want to know before (and after) you order.

Is Zyra made-to-order?

Yes. Each piece is made specifically for you once you place your order — which is why we're able to keep quality high and offer inclusive sizing, including fully customisable measurements.

What sizes do you offer?

We offer S, M, L, and XL, along with a Custom size option — where you enter your own measurements for a fit made just for you, beyond XL. You'll find detailed size charts on every product page.

How long will my order take to arrive?

Since every piece is made-to-order, please allow 10–14 business days for your order to be crafted, plus delivery time based on your location.

Can I cancel my order?

As each piece is made specifically for you, we're unable to accept cancellations once an order is placed. Please double-check your size and details before checking out — we're happy to help if you're unsure.

Can I exchange my order?

Yes. If your size doesn't fit right, we offer a one-time exchange for a different size within 3 days of delivery, as long as the piece is unused and unworn with tags intact.

Do you offer returns?

As our pieces are made-to-order, we currently do not accept returns — only size exchanges as noted above.

Do you offer Cash on Delivery?

Currently we accept online payment only — UPI, cards, and net banking, processed securely through Razorpay.

Where do you ship?

We currently ship pan-India only.

How do I place an order?

Simply browse our collection, select your size (or enter custom measurements), add to cart, and checkout securely through our website.

How do I know which size to choose?

Every product page includes a size guide with detailed measurements. If you're still unsure, feel free to reach out to us and we'll help you find the right fit.

How will I know my order has shipped?

You'll receive a confirmation email when your order is placed, and a shipping update with tracking details once it's on its way.

Still have a question? Just message us — we're happy to help.