Terms & Conditions
By using the Zyra website and placing an order, you agree to the following terms.
Made-to-order pieces
All Zyra products are made-to-order and crafted specifically upon purchase. Please allow 10–14 business days for production, followed by 5–7 business days for delivery.
Cancellations
As each piece is made specifically for you, orders cannot be cancelled once placed.
Exchanges
We offer a one-time size exchange within 3 days of delivery, provided the piece is unused, unworn, and has all original tags intact. Exchange shipping costs are shared — 30% covered by Zyra, 70% by the customer. If the requested size is unavailable, store credit will be issued instead.
Pricing and payment
All prices are listed in INR and are subject to change without prior notice. Payments are processed securely through Razorpay.
Shipping
We currently ship pan-India only. Free shipping applies on orders above ₹4,000; a flat fee applies below this amount.
Intellectual property
All content on this website, including images, designs, and text, is the property of Zyra and may not be reproduced without permission.
Limitation of liability
Zyra is not liable for delays caused by circumstances beyond our control, including courier delays or unforeseen events.
Governing law
These terms are governed by the laws of India. For any questions regarding these terms, contact us at contactus@zyraclothing.co.in.